To determine whether we can help you, we must screen you for eligibility. During this brief conversation, a member of our Intake team will gather demographic information, including household size, income and asset information, will conduct a required check for conflicts of interest, and get a brief description of your problem.
There are three ways to apply for our services:
We primarily accept requests for assistance by phone (703-778-6800) from 9:30 a.m. to 12:30 p.m., and from 1:30 pm. to 3:30 p.m. Monday – Thursday. Telephone intake is not available on Friday.
Applications for assistance are accepted in person at our offices from 9:30 a.m. to 12:30 p.m. and from 1:30 p.m. to 3:30 p.m. Monday – Friday. We are closed for inventory day the fourth Monday of each month.